If you were to leave UnitedHealth Group, what would be the reason? Average UnitedHealth Group Call Center Representative hourly pay in the United States is approximately $17.85, which is 25% above the national average. At UnitedHealthcare, we are committed to improving the health care system. Share. What is the best part of working at UnitedHealth Group? UNITEDHEALTH GROUP INC income statements for executive base pay and bonus are filed yearly with the SEC in the edgar filing system. Please note that all salary figures are approximations based upon third party submissions to Indeed. Pay More Attention to Your Tone. Summary. Customers, buyers and clients want to pay a fair price for quality service or products, and feel satisfied they have paid for a service/product and received what they have paid for in return. 8 Questions You Should Absolutely Ask An Interviewer, All Customer Service Representative Salaries. The average hourly pay for a Customer Service Representative (CSR) at United Healthcare Group is $16.26. per hour. Compensation/Benefits. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. Training is intense but good company overall. If you don't have a history of mental illness this job may not be bad for you, but otherwise it can be taxing. Useful. 70% of covered health care expenses. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $33,312 to $43,057 with the … When factoring in bonuses and additional compensation, a Customer Service Representative at UnitedHealthCare can expect to make an average total pay of $16 . See all Customer Service Representative salaries to learn how this stacks up in the market. I believe they pay a fair wage and provide good benefits. Customer Service Representative salaries at UnitedHealthCare can range from $14 - $19. Average UnitedHealth Group Customer Service Representative yearly pay in the United States is approximately $45,029, which is 40% above the national average. Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal … What is a typical day like for you at UnitedHealth Group? It is nonsense to wait until 2021 to evaluate the demographics. 90% of covered health care expenses . Average UnitedHealth Group hourly pay ranges from approximately $12.30 per hour for Customer Care Specialist to $19. How much does a Customer Service Representative I make in Washington? How much does a Customer Service make? Additional … Unfortunately, I found it hard to move up and when I tried applying to multiple different positions I was always rejected. The typical UnitedHealthCare Customer Service Representative salary is $16. See if they're hiring! Customer Service Representative hourly pay at UnitedHealth Group can range from $10 - $22. You've already flagged this Timothy Noel 3 reviews. Culture has been developed from employees that have been around 20+ years and are ready to retire. How much does a Customer Service Representative I make hourly in the United States? How flexible are your working hours at UnitedHealth Group? May handle and resolve general complaints. Average base salary Data source tooltip for average base salary. When a customer calls and has an issue that needs to be handled, a representative will usually open the customer’s file in the company’s computer system. TTY users, call: 711. All UnitedHealth Group - Customer Service salaries. How to Answer: What Are Your Strengths and Weaknesses? Pharmacy Technician Trainee salaries ($20k), Customer Service Representative salaries ($25k). Aerotek. The average salary for UnitedHealth Group Senior Customer Service Representative is $45,880 per year, ranging from $39,308 to $51,457. This estimate is based upon 17 UnitedHealthCare Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. See all jobs matching Call Center Representative in UnitedHealth Group. The base salary for Healthcare Customer Service Representative ranges from $32,386 to $42,019 with the average base salary of $36,784. Those who work in finance and insurance may need several months of training to learn complicated financial regulations. In case a specific service is not covered by the company, customers are obliged to pay for all the expenses associated in it. Platinum. Hourly pay at United Healthcare Group ranges from an average of $14.05 to … Stock Bonus, Profit Sharing, Tips have not been reported for this role. 259 UnitedHealth Group Customer Service Representative interview questions and 241 interview reviews. The WRONG way: Dismissing your customers. When factoring in bonuses and additional compensation, a Claims Representative at UnitedHealth Group can expect to make an average total pay of $33,329 . United Healthcare was there for me every step of the way. Research Category salaries by job level, experience, and education. That being said I believe UHG does a lot for our communities and is a decent place to work at. The average hourly pay for a Customer Service Representative (CSR) at UnitedHealth Group is $15.61. How do you feel about going to work each day at UnitedHealth Group? What does a Customer Service Representative do? They also want someone to take care of them. We also have phone numbers for brokers, network management, and provider relations. Read it at least twice because you can only hit SEND once! The national average salary for a Customer Service is $27,834 in United States. Reply. Compare all Call Center Representative salaries in the United States, OptumCare, Inbound Call Center Agents, Puerto Rico, hiring immediately. Customer service representatives typically need a high school diploma or equivalent. 60% of covered health care expenses. Very few. A good rule of thumb is to craft a written message, reread it and pay attention to tone and copy twice. Its okay don't apply if you don't learn fast. Stay away from UHC Plan F in New Mexico and other states. 12 Companies Hiring for Remote Customer Service Jobs 1. Here’s Exactly What to Write to Get Top Dollar, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! They can take responsibility for how the solution occurs, however, and 29% of customers say the ability to handle requests without transfers or escalations is one of the most important skills for a representative. How much does a Customer Service Representative I make in the United States? Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. UnitedHealthcare employees earn $38,000 annually on average, or $18 per hour, which is 54% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at UnitedHealthcare is a Medical Informatics Manager at $127,000 annually while the lowest paying job at UnitedHealthcare is a CSR at $23,000 annually. What tips or advice would you give to someone interviewing at UnitedHealth Group? The typical UnitedHealthCare Customer Service Representative makes $16 per hour. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $15.28 based on … Get answers to questions that are frequently asked by UnitedHealthcare members. Job … Salary information comes from 144 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support,… 1 day ago. 185.6k salaries reported, updated at December 16, 2020. 80% of covered health care expenses. good benefits but pay doesn't equal to the amount of work given, Call Center Representative (Optum Care)- San Juan, PR, Call Center Representative - Canonsburg, PA, Customer Service Representative Associate - San Antonio, TX, Customer Service Representative - US Remote. Customer service representatives answer questions and resolve problems. Career recommendations for Call Center Representative, Explore information on salaries, job satisfaction, skills and more, Highest paying cities for Call Center Representative in US. What is the vacation policy like at UnitedHealth Group? Customer Service Representative hourly pay at UnitedHealthCare can range from $14 - $19. Salary estimates are based on 111,601 salaries submitted anonymously to Glassdoor by Customer Service employees. How many vacation days do you get per year? How much does a Customer Service Representative make in the United States? They do match donations you make to approved charities, but I wish they would have given us company time to go out as teams to serve our community (which would also have helped us bond since it's hard to socialize with co-workers when you're stuck on the phones all day). You already have them from your users of silver sneakers. Customer Service Representative Jobs in New York, Customer Service Representative Jobs in Houston, Customer Service Representative Jobs in Atlanta, Customer Service Representative Jobs in Chicago, Customer Service Representative Jobs in Dallas, Customer Service Representative Jobs in Phoenix, Customer Service Representative Jobs in Los Angeles, Customer Service Representative Jobs in Charlotte, Customer Service Representative Jobs in Las Vegas, Customer Service Representative Jobs in Orlando, Customer Service Representative Jobs in Tampa, Customer Service Representative Jobs in Austin, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Customer Service Representative Salaries in New York, Customer Service Representative Salaries in Houston, Customer Service Representative Salaries in Atlanta, Customer Service Representative Salaries in Chicago, Customer Service Representative Salaries in Dallas, Customer Service Representative Salaries in Phoenix, Customer Service Representative Salaries in Los Angeles, Customer Service Representative Salaries in Charlotte, Customer Service Representative Salaries in Las Vegas, Customer Service Representative Salaries in Orlando, Customer Service Representative Salaries in Tampa, Customer Service Representative Salaries in Austin, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? “401K match and healthinsurance are solid.”, “Great paid time off benefits from the start”. Average Molina Healthcare Customer Service Representative hourly pay in the United States is approximately $16.02, which is 22% above the national average. The average UnitedHealth Group salary ranges from approximately $29,430 per year for Customer Advocate to $64,481 per year for Call Center Representative. Learn how to enable cookies. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. Coverage was phenomenal, customer service was outstanding. Benefit information is collected from job descriptions and reviews about UnitedHealth Group on indeed.com. UNITEDHEALTH GROUP INC annual reports of executive compensation and pay are most commonly found in the Def 14a documents. Managers were alright (not too bad, not too great). Job Work/Life Balance. The average salary for a customer service representative is $9.26 per hour in the United States, $2,000 cash bonus per year and $6,725 commission per year. Gold. $9.26. 4.0. Customer service representatives usually receive short-term on-the-job training, which typically lasts 2 to 4 weeks. Glassdoor will not work properly unless browser cookie support is enabled. Come on United Healthcare, LAUNCH the Renew Active program in New Mexico. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. ), 7 of the Best Situational Interview Questions. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role. They need someone to understand their needs and help answer them. How long will it take to know if you get hired? They Very few. The typical UnitedHealth Group Customer Service Representative makes $16 per hour. Good place for security with an ok salary and benefits. Whether it’s to emails or chats, your tone and how you respond is even more important than with an in-person chat. United Healthcare Group employees with the job title Senior Software Engineer make the most with an average annual salary of $116,564, while employees with the title Customer Service … Excludes individuals whose duties are primarily installation, sales, … Your customer service reps are on the front lines of satisfaction, but how many of your reps are actually the cause of the issue at hand? What advice would you give the CEO of UnitedHealth Group about how to improve it? 758 United Healthcare Reviews and Complaints @ Pissed Consumer Phone: Call toll-free: 1-800-721-0627. Training. Silver. Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. Representatives use this information to solve problems and may also make changes to customer … The role of the Inbound Call Center Local Center is to build trusted relationships with…, The Call Center Representative is r esponsible for timely and accurate resolution of health care billing inquiries received from patients, insurance companies…, Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, office, phone support, training class,…, Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support,…, See all jobs matching Call Center Representative in UnitedHealth Group, Reviews about Pay & Benefits for Call Center Representative in UnitedHealth Group, See all UnitedHealth Group Call Center Representative reviews about Pay & Benefits. See how your offer stacks up to other pay packages and negotiate confidently. Bronze. Contact UnitedHealthcare for individual or employer group sales or customer service by phone. US. Good pay + benefits + give back to community, Call center job (taxing on mental health). They need someone to hold their hands and walk them through a process. Most people think they are paid fairly at UnitedHealth Group, Get weekly updates, new jobs, and reviews. Free interview details posted anonymously by … United Healthcare Group pays its employees an average of $18.77 an hour. The average Customer Services salary for 2020 in the US is $238,511. Job was decent, but it is a call center job so it was draining on my anxiety and depression. These figures are given to the Indeed users for the purpose of generalized comparison only. Filter by location to see Customer Service salaries in your area. How Much Does It Save You? 43-4051 Customer Service Representatives. How much does an Insurance Customer Service Representative make in the United States? Worked as a benefit advocate (call center rep) for the Medicare segment. Reviews about Pay & Benefits for Call Center Representative in UnitedHealth Group. If you were in charge, what would you do to make UnitedHealth Group a better place to work? Hours: 8 a.m.–8 p.m. CT, Monday–Friday See all Claims Representative salaries to learn how this stacks up in the market. See all Customer Service Representative Salaries. Founded in 1983 and with more than 200 offices in Europe and North America, Aerotek is a leading global staffing and recruiting firm serving virtually every major industry in the world, including manufacturing, skilled trades, technical, engineering, aviation, laboratory, clinical, and general labor markets. UnitedHealthcare Customer Service advocates are available to assist you with password resets, enhancement requests and technical issues with the website. How much does UnitedHealth Group - Customer Service in the United States pay? 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